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Caution
Your cart consists of regular item(s) and personalised/gift item(s) that will be shipped from two locations and arrive in two separate deliveries.
Shipment 1: Regular item(s)
Shipment 2: Personalised/gift item(s)
If this purchase is intended as a gift, you may wish to head to our Build-A-Gift offering to create a single gifting shipment from the products available, including options to personalise.

FAQ

Products
Why should I choose bamboo?

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Is bamboo soft & cooling?

Bamboo isn't just kind to the planet; it's also a natural pro at pampering your baby's delicate skin. Made from a blend of natural fibres, our bamboo fabric is known for its ultra-soft touch and its soothing and cooling comfort, with the perfect dose of stretch for your baby's unrestricted movement. Our customers say our bamboo fabric is the only one they’ve found that stays soft wash-after-wash.

Is bamboo breathable & temperature regulating?

Bamboo fabric provides ultimate breathability and is temperature regulating in its nature. As the ultimate climate control expert, when it's hot, bamboo keeps your baby cool; when it's chilly, it wraps them up in warmth. It's like having a little weather fairy in your baby's wardrobe, ensuring they're comfy and cosy every season. It also has excellent moisture-wicking properties, keeping little ones dry and comfortable throughout the day and night.

Is bamboo good for babies with sensitive skin and eczema?

Yes. It's naturally hypoallergenic goodness, provides a gentle hug for even the most sensitive skin. It’s properties, make it an ideal option for baby’s with eczema and allergies. Bamboo's natural ability to fend off the nasties makes it a fabric that cuddles and cares for your baby's well-being, while providing soothing and cooling comfort with the softest touch.

Is your bamboo clothing durable?

Here’s the marvel of bamboo – it's not just about softness but resilience. Our custom bamboo creations embody the perfect blend of durability and delicate care. Bamboo, known for its robust character, ensures that each garment withstands the test of numerous washes and does so without compromising its initial softness and shape, thanks also in part to our unique trims and seamlines that also ensure longevity. Pass these items down to new siblings that join the family or friends welcoming in their new additions.

Is bamboo a sustainable resource?

Yes, bamboo is an incredibly sustainable resource for several reasons. It releases 35% more oxygen than trees and absorbs carbon dioxide, making it an effective carbon sink. Bamboo grows rapidly, with some species growing over 1 meter per day, and it does so without the need for fertilisers or pesticides. Additionally, bamboo requires significantly less water to grow compared to other crops like cotton, making it a more environmentally friendly choice. Overall, bamboo is a self-sufficient and responsible crop that contributes positively to the environment.

Every purchase made on our website contributes to our Grow Bamboo Initiative, which involves planting bamboo to promote reforestation globally. This initiative empowers local communities and economies while fostering environmental sustainability.

Do your products contain any allergens or toxic ingredients?

Our products are crafted with care to ensure they are safe for children. Our inks and dyes are environmentally-friendly, non-toxic, and free from AZO, phthalates, and metals. This ensures that no harmful chemicals come into contact with or are absorbed into children's skin, and it also minimises negative environmental impacts.

Are you OEKO-TEX®100 certified?

Yes, our bamboo fabric proudly bears the golden seal of safety approval from the OEKO-TEX®100 certification. This certification ensures that our fabric is not only soft on the skin but also free from harmful chemicals. We prioritize safety above all else when it comes to your baby, and our products are designed with that in mind.

Gifting & Personalisation
Will my gift order include any billing invoices, price tags, or sales receipts?

No. For your gifting pleasure, kindly rest assured that orders placed in our online store are free of any pricing information, price tags and/or sales invoices. As the gifter, you will receive the order and shipping confirmations to your email address only.

What are your baby gifting options?

We are big on baby gifting and love to provide you with multiple options to suit your unique gifting requirements. You can browse our selection of ready-made gift sets, personalisable gift sets, or choose to build-your-own gift set with endless possibilities.

What is a ready-made baby gift set?

A ready-made baby gift set allows you to take the guesswork out of gifting by leaving most of the decision-making to us. Simply choose from our range of ready-made baby gift set options. The products, sizes, and colors included are pre-set and are not customizable or personalisable. Detailed information for what each of these gift sets includes can be found on the individual product pages.

This gift set comes luxuriously packaged in our sustainable and reusable bamboo keepsake gift box. Your paperless gift message will be delivered to your recipient via email or text the moment delivery occurs.

What is a personalised baby gift set?

A personalised baby gift set allows you to ensure you’re including a favorite color, specific size, and create a unique touch by personalising an item with a special name. These gift set options are packaged inside our signature white luxurious gift boxes, complete with tissue paper, ribbons, and your heartfelt gift message handwritten inside the gift card of your choice.

Can I create my own gift set?

Yes, for a customised gifting experience with endless possibilities, head to our build-a-gift section. Choose from any items included in our build-a-gift offering, including colours and sizes. Add options to personalise your carefully chosen items with a special name as you continue to build the gift set of your dreams. Next, decide how you’d like it packaged. Choose between our gorgeous reusable gift bag or our signature white luxurious gift box complete with tissue paper & ribbons. Your heartfelt gift message will be handwritten into the gift card of your choice.

What’s included in your DIY gift supplies and why would I choose it?

Our DIY gift supplies are ideal for those planning on gifting in person. This flat package includes our signature retail bag, 2 pieces of branded tissue paper, a duck icon sticker for closure, as well as our ‘With Love’ gift card and envelope, allowing you to handwrite your heartfelt note inside. Choosing our DIY supplies enables you to access products across our entire store in your purchase and create a physical store purchasing experience packaged conveniently in the comfort of your own home. Additionally, pro tip: Prop up the additional sheet of tissue paper inside our retail bag for added flair.

Can I add personalisation to my gift sets?

While our ready-made baby gift sets do not cater for personalisation, you can add personalisation to specific products included in the personalised gift sets or build-a-gift section.

Can I add personalisation to items that are not gifts?

Yes, personalising items is not only reserved for gifting to loved ones. You can personalise any products available across our personalisable range. This can be done via the individual product pages, bypassing any gift packaging option requirements.

Order Changes
Where do you ship?

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What are your shipping options?

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Can I return the item?

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Do you provide express delivery for last minute orders?

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Shipping & Tracking
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Returns & Exchanges